Refund Policy

Last Updated: March 6, 2026

The "Too Long; Didn't Read" Version

Short version: You get a 7-day window for a full refund on your QuickMenu subscription. We don't handle refunds for the items you sell to your own customers—those are between you and them.

This Refund Policy governs the refunds of subscription fees and transaction fees for QuickMenu, a SaaS platform for managing orders.

1. Subscription Refunds

We want you to be satisfied with QuickMenu. If you are not satisfied with our subscription plan, you are eligible for a full refund within 7 days of your initial purchase.

After the 7-day period, subscription fees are generally non-refundable. However, we may consider refund requests on a case-by-case basis in exceptional circumstances.

2. Third-Party Sales Disclaimer

Important: QuickMenu is a platform that facilitates orders between merchants and their customers. We are not responsible for refunds, disputes, or quality issues related to products or services sold by merchants using our platform.

All refund requests from customers must be handled directly with the merchant from whom the purchase was made. Merchants are responsible for establishing their own refund policies for their customers.

3. Cancellation

You can cancel your QuickMenu subscription at any time. Upon cancellation, you will continue to have access to your account and features until the end of your current billing cycle.

4. How to Request a Refund

To request a refund for your QuickMenu subscription, please contact us at:

Email: support@quickmenu.shop

Address: Ambalangoda, Sri Lanka

Please include your account email and the transaction ID in your request.